AI

    Is SaaS dead?

    Jun 8, 2024
    •1 min read•By Matt Turck
    Is SaaS dead?

    Many SaaS stocks have been getting clobbered in public markets. Some see the “end of software“.

    Is SaaS dead?

    What seems to be happening:

    • tough macro, cost cutting
    • AI sucking the air out of the room
    • SaaS vendors perceived as “last generation” despite best efforts to add AI quickly
    • enterprise budgets for AI are not net new, they’re taken from somewhere (SaaS budgets cut)
    • Bulk of budgets going to OpenAI/Azure etc because low hanging fruit to “do AI” (knowledge bot, coding)
    • for the more specialized enterprise apps, customers feel like they can/should “build” internally rather than “buy”

    What happens next:

    • customers realize that “build” is a headache, not always the best option
    • OpenAI / Azure etc can’t / doesn’t want to build hundreds of problem specific/ vertical specific apps
    • Takes time, but legacy and new SaaS companies truly become AI-first (not just marketing), abstract away complexity of deploying LLMs
    • macro environment eventually rebounds
    • AIaaS becomes the new SaaS – what is old is new (unedited Sat morning thoughts)
    • Question is what happens to all current SaaS unicorns and public companies as this transition happens

    (unedited Saturday morning thoughts)